All Systems Operational

Xpress Bill Pay Operational
Xpress Bill Pay Site Operational
Xpress Bill Pay Administrative Site Operational
Xpress Bill Pay API's Operational
SimplePay API Operational
SecureAPI Operational
WebAPI Operational
Xpress Bill Pay Payment IVR Operational
Xpress Bill Pay Mobile App Operational
Xpress Forms Builder Forms Operational
Customer Service Operational
Support Telephone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 15:05 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:05 MDT
Scheduled - We will be undergoing maintenance at this time.
Oct 21, 19:04 MDT

Oct 21, 2026

Oct 20, 2026

Resolved - This incident has been resolved.
Oct 20, 09:03 MDT
Identified - There is a partial outage due to a known issue with a third-party payment processor.
Oct 20, 08:59 MDT

Oct 19, 2026

Resolved - The incident is resolved. Our engineers have a fix in place.
Oct 19, 11:51 MDT
Identified - The issue has been identified. We are in the process of implementing a work around.
Oct 19, 11:23 MDT
Investigating - We are getting reports of people unable to make IVR payments (over the phone) to a small number of agencies. We are investigating.
Oct 19, 10:47 MDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Resolved - Data Center Maintenance Completed without any further disruptions.
Oct 14, 10:44 MDT
Monitoring - We have Identified that the connectivity issues are related to planned Maintenance the Data Center is completing on their core network. Maintenance should be completed by 3 AM MDT. They have reassured us that any other interruptions in service should be minimal and in a small 5 min or less windows if necessary.
Oct 13, 22:40 MDT
Investigating - We are investigating a connectivity issue with out Internet Providers at our hosted Data Center they seem to be having some issues connection issues this evening. We will update when we have new status to report.
Oct 13, 22:11 MDT

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.