Data Center Maintenance Completed without any further disruptions.
Posted Oct 14, 2026 - 10:44 MDT
Monitoring
We have Identified that the connectivity issues are related to planned Maintenance the Data Center is completing on their core network. Maintenance should be completed by 3 AM MDT. They have reassured us that any other interruptions in service should be minimal and in a small 5 min or less windows if necessary.
Posted Oct 13, 2026 - 22:40 MDT
Investigating
We are investigating a connectivity issue with out Internet Providers at our hosted Data Center they seem to be having some issues connection issues this evening. We will update when we have new status to report.
Posted Oct 13, 2026 - 22:11 MDT
This incident affected: Xpress Bill Pay (Xpress Bill Pay Site, Xpress Bill Pay Administrative Site), Xpress Bill Pay API's (SimplePay API, SecureAPI, WebAPI), Customer Service (Support Telephone System), and Xpress Bill Pay Payment IVR, Xpress Bill Pay Mobile App, Xpress Forms Builder Forms.